The Foundation takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, the Foundation will respond to the donor within 30 working days of receiving a valid request for refund from the donor.
The time taken for the refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. In order to be eligible for a refund, the donor will have to send the Foundation a written or email request for a refund within 7 days of making the donation, and also the date of request for cancellation should be before the commencement date of the program.
Written requests should be sent to the Life Foundation official address and email requests should be sent to info@qluglobal.org along with the payment receipt and all details required for initiating the refund.
* Dates and times will be followed according to Indian Standard Time.
** Written requests should be sent to the Life Foundation official address and email requests to info@qluglobal.org with payment receipt and all necessary refund initiation details.
We seek to retain Personal Information only as needed to fulfil the purposes as described in this Privacy Policy, unless a longer retention period is required by law or regulations.
We may disclose information as required by law, when needed to protect our rights, privacy, safety, property, donors or users and as and when necessary to enforce our terms of services.
In case of any query, doubt or clarification, you may reach us at info@qluglobal.org or call us at +91 9849492098 or 040-2212566.
This Privacy Policy was last updated in November 2020.